New Method of Investigation: Facebook

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Recently there have been U.S. court cases which have been involving the popular social networking site, Facebook.  Lawyers are now getting permission to check out private Facebook pages for photos, posts, and/or comments relating to their case.  Before now, this information was only visible to 'friends' of the person under investigation.  Now judges are allowing access to their profiles if they think it's necessary.  Some of the information found on profiles have made a huge different in these cases, mostly lawsuits where the individual is suing.

I think this is a great method of investigation.  Sure it's your private profile, but if you aren't doing anything wrong then there's nothing to hide.  The article stated that one lady was suing a chair company because the chair was defective.  After a look into her Facebook profile, they found out that she wasn't bedridden as she had claimed to be.  I think most people are totally honest with their statuses, which is why the government should have a right to look at your profile when they need more evidence.

The Secret to Zappos' Success

Zappos is a recently popular online shoe retailer that hasn't been around for much more than a decade.  The chief executive, Tony Hsieh, operates his business in a very different manner, hiring a life coach for the employees and buying them all Kindles in 2009.  Hsieh wrote a book about his success entitled Delivering Happiness: A Path to Profits, Passion, and Purpose.  The most important thing to Zappos is customer service, especially when most companies are downsizing.  Making the customer happy is what gets them to tell their friends and relatives about Zappos, says Hsieh.

I think the chief executive really knows how to run a successful business.  Customer service is the key.  A happy customer will always come back for me.  If I don't like the service at a restaurant or the employees are rude at a store, I'm less likely to go back.  I think it would be fun to work at a company like Zappos where the executives and managers treat you nicely and make your job fun.

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